Tour Director Of Air And Sea Travel Center - 866 Words

Henry Ou, Derrick Kwok, the President and the Vice President of Air Sea Travel Center also serves as Tour Director of our company who would plan, organize, and conduct short-distance, long-distance travel, tours, and expeditions for individuals and groups. Mr. Ou and Mr. Kwok have experiences of planning and organizing trips, make sure everything runs according to the itinerary and make sure our valued clients safe and enjoy the trip. To be a successful Tour Director, personal skills and qualities are often more important than formal qualification. In memorable trip, our clients expect not only what they are going to visit, eat, and play, but also the excellent â€Å"people† skills of our Tour Directors who would bring them happiness, surprises, and make sure that arrangements for the group to run as smoothly and enjoyably as possible since the tourism industry is characterized by high-contact services in which co-creation of clients plays a major role (Grissemann Stokburger -Sauer, 2012). Joylyn, Ina, and Phoebe are responsible for organizing and setting up the tour by making reservation for hotels, restaurants, cruises, gate tickets, and more. In most of the time, they would make a reservation earlier and deliver special requests to the service provider from the client in order to have availability to everyone in the group and make our client feel that they are valued because we listen and we care. Tour Consultant is important in our company, because they are the firstShow MoreRelatedThe Hospitality Industry Is A Complex Of Businesses And The Economy1696 Words   |  7 PagesThe hospitality industry today is a complex of businesses and the economy, serving to meet the needs of people who travels. The main components of the hospitality industry are lodging, food service, tourism, meeting and event planning, and the cruise line. The hotel industry is rapidly developing and aims to make a profit. Any tourist or visitor pays for the comfort that it provides, each hotel the company is committed to the highest level of service and comfort. This segment have a wide range ofRead MoreFinal Project Report on Tourism3854 Words   |  16 PagesINTRODUCTION The Travel and Tourism industry is still one of the largest single businesses in world commerce and its importance is widely recognized. The tourism industry is now one of the largest sectors earning foreign exchange. 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